Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! We welcome sample orders and our minimum order quantity stands at 20-30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted with superior waterproof materials and undergo rigorous high-temperature testing, ensuring ultimate safety and security for you and your customers.
Q3: Could I use my own logo on the product or carton?
A3: Certainly! We offer bespoke design services to incorporate your logo according to your specifications.
Q4: What is the warranty?
A4: We proudly offer a warranty period ranging from 1 to 2 years, along with a lifelong provision for parts replacement.
Q5: What are your terms of delivery?
A5: Our delivery terms include a 30% deposit, followed by a 70% balance payment before dispatch. We accept a variety of payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you test the goods before delivery?
A6: Yes, certainly! Our dedicated Quality Control department conducts comprehensive testing, ensuring every product undergoes two thorough inspections before shipment.
Q7: Do you deliver the goods on time?
A7: Absolutely! With over 10 production lines and ample stock in our warehouse, we ensure prompt and timely delivery of your goods.