Q1: Can I get some samples and what's the MOQ?
A1: Absolutely, you can request sample orders with us. The minimum order quantity is conveniently set at 20-30 pieces to cater to your testing and production needs.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, each of our models is crafted using superior waterproof materials and has undergone rigorous high-temperature testing. This ensures unparalleled safety and security for you and your customers.
Q3: Can I use my own logo on the product or carton?
A3: Certainly! We offer bespoke design services and can customize the logo precisely according to your specifications, embellishing your brand identity.
Q4: What is the warranty?
A4: We offer a comprehensive warranty ranging from 1 to 2 years coupled with lifetime replacement of parts, ensuring enduring reliability and peace of mind.
Q5: What are your terms of delivery?
A5: Our delivery terms are flexible and favorable, requiring a 30% deposit followed by a 70% balance prior to dispatch. We accept multiple payment methods, including T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you test the goods before delivery?
A6: Yes, our dedicated Quality Control department conducts a meticulous double testing procedure, ensuring that 100% of the goods meet our stringent quality standards before dispatch.
Q7: Do you deliver the goods on time?
A7: Yes, with over 10 efficient production lines and an always stocked warehouse, we guarantee timely delivery, meeting even the most pressing deadlines.