Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! We are pleased to offer sample orders, and our minimum order quantity is conveniently set between 20 to 30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Certainly! Every model we produce is crafted with premium waterproof materials and undergoes intense high-temperature testing, offering you and your customers the highest standard of safety.
Q3: Could I use my own LOGO on the product or carton?
A3: Yes, indeed! We offer comprehensive design and customization services to emblazon your logo according to your precise specifications.
Q4: What is the Warranty?
A4: We are proud to provide a generous warranty period of 1-2 years, along with a lifetime commitment to parts replacement.
Q5: What are your terms of delivery?
A5: Our delivery terms include a 30% deposit, with the remaining 70% balance due before shipment. We accept a variety of payment methods including T/T, Western Union, PayPal, and Credit cards.
Q6: Do you test the goods before delivery?
A6: Yes, indeed! Our dedicated Quality Control department conducts two meticulous rounds of 100% testing prior to dispatch.
Q7: Do you deliver the goods on time?
A7: Absolutely! With over 10 production lines and consistent stock in our warehouses, we ensure timely delivery of your orders.