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A1: Absolutely, we welcome sample orders! The minimum order quantity (MOQ) is set at 20-30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted with advanced waterproof materials and undergo rigorous high-temperature testing to offer you and your customers the utmost safety and security.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly, we provide bespoke design services to engrave or print your logo on the product or carton, tailored to your specific requirements.
Q4: What is the Warranty?
A4: We offer a comprehensive warranty period ranging from 1 to 2 years, along with a lifetime supply of replacement parts to ensure your peace of mind.
Q5: What are your terms of delivery?
A5: Our delivery terms require a 30% deposit followed by a 70% balance payment prior to dispatch. We accept various payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you test the goods before delivery?
A6: Yes, indeed. Our dedicated Quality Control department conducts a thorough 100% testing regimen twice before the goods leave our facility.
Q7: Do you deliver the goods in time?
A7: Absolutely! With over 10 efficient production lines and a well-stocked warehouse, we ensure timely delivery to meet your demands.