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A1: Absolutely! Sample orders are warmly welcomed, and the minimum order quantity (MOQ) ranges from 20 to 30 pieces, perfect for a trial evaluation.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted using premium waterproof materials and undergo rigorous high-temperature testing. This ensures the highest level of security and peace of mind for you and your clients.
Q3: May I use my own logo on the product or carton?
A3: Yes, we offer bespoke design and customization services, allowing your logo to be seamlessly integrated onto the product or packaging as per your specifications.
Q4: What is the Warranty?
A4: We stand by the quality of our products by offering a warranty period of 1 to 2 years. Additionally, we provide lifetime parts replacement to ensure your continuous satisfaction.
Q5: What are your terms of delivery?
A5: Our delivery terms are straightforward: pay a 30% deposit followed by the 70% balance before shipment. We accept various payment methods including T/T, Western Union, PayPal, and Credit Card for your convenience.
Q6: Do you test the goods before delivery?
A6: Certainly, our dedicated Quality Control (QC) team ensures that each item undergoes thorough testing not once, but twice, prior to dispatch, guaranteeing the utmost quality.
Q7: Do you deliver the goods on time?
A7: Without a doubt! Our robust infrastructure, featuring over 10 well-equipped production lines and a strategically stocked warehouse, ensures punctual delivery every time.