Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! We welcome sample orders, and our minimum order quantity ranges from 20 to 30 pieces, providing flexibility for your needs.
Q2: Are the products waterproof and moisture-proof?
A2: Certainly! Every model we produce is crafted using waterproof materials and undergoes rigorous high-temperature testing to ensure the utmost safety and security for you and your customers.
Q3: Could I use my own LOGO on the product or carton?
A3: Yes, indeed! We offer bespoke design services to customize logos to your specific preferences, enhancing your brand's identity.
Q4: What is the Warranty?
A4: We proudly offer a comprehensive warranty period ranging from 1 to 2 years, along with a permanent commitment to parts replacement, ensuring your peace of mind.
Q5: What are your terms of delivery?
A5: Our terms involve a 30% deposit followed by a 70% balance payment prior to delivery. We accommodate various payment methods including T/T, Western Union, PayPal, and Credit Card, for your convenience.
Q6: Do you test the goods before delivery?
A6: Yes, without a doubt! Our dedicated Quality Control department conducts thorough, dual testing on 100% of goods prior to dispatch, ensuring impeccable quality and reliability.
Q7: Do you deliver the goods on time?
A7: Absolutely! With over 10 high-efficiency production lines and a consistently stocked warehouse, we guarantee timely delivery of your orders, every time.