Q1: Can I get some samples and what's the MOQ?
A1: Absolutely, we welcome sample orders with an MOQ of 20-30 pieces, allowing you to experience our product quality firsthand.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all of our models are crafted from premium waterproof materials and undergo rigorous high-temperature testing, ensuring unmatched safety and security for you and your clients.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly, we offer bespoke design services to personalize your products and packaging with your logo, tailored precisely to your specifications.
Q4: What is the Warranty?
A4: We are committed to quality and offer a comprehensive warranty period of 1-2 years, with a lifelong provision for parts replacement, ensuring peace of mind.
Q5: What are your terms of delivery?
A5: Our terms are designed for your convenience: a 30% deposit to secure your order, with the remaining 70% balance payable before dispatch. We accept various payment methods including T/T, Western Union, PayPal, and Credit Cards.
Q6: Do you test the goods before delivery?
A6: Yes, quality is our priority. Our dedicated Quality Control department ensures that each product undergoes a meticulous 100% testing process twice before being delivered to you.
Q7: Do you deliver the goods in time?
A7: Absolutely, with over 10 production lines at our disposal and a well-stocked warehouse, we are equipped to ensure timely delivery, meeting and exceeding your expectations.