Q1: Can I get some samples and what's the MOQ?
A1: Absolutely, sample orders are accepted with a minimum order quantity (MOQ) of 20-30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted with waterproof materials and are rigorously tested under high temperatures to ensure ultimate safety and security for you and your customers.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly, we offer bespoke logo design and customization services tailored to your specific requirements.
Q4: What is the Warranty?
A4: We offer a warranty period of 1-2 years and assure a lifetime provision for parts replacement.
Q5: What are your terms of delivery?
A5: Our delivery terms include a 30% deposit followed by the balance payment of 70% prior to dispatch. We facilitate various payment methods including T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you test the goods before delivery?
A6: Yes, each product undergoes a stringent quality check by our professional QC department, ensuring 100% testing twice before shipment.
Q7: Do you deliver the goods on time?
A7: Absolutely, with over 10 production lines at our disposal and a well-stocked warehouse, we prioritize timely delivery to meet your needs efficiently.