Q1: Can I get some samples and what's the MOQ?
A1: Absolutely, we gladly accept sample orders. Our minimum order quantity (MOQ) ranges from 20 to 30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Certainly, every model is crafted from superior waterproof materials and undergoes rigorous high-temperature testing, providing unparalleled safety and security for you and your customers.
Q3: Can I use my own LOGO on the product or carton?
A3: Yes, indeed! We offer bespoke design services and can customize your logo according to your exact specifications.
Q4: What is the Warranty?
A4: We proudly offer a warranty period of 1 to 2 years, with a commitment to provide replacement parts for the lifetime of the product.
Q5: What are your terms of delivery?
A5: Our terms include a 30% deposit upfront, with the remaining 70% balance due before delivery. We facilitate payments via T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you test the goods before delivery?
A6: Yes, our dedicated Quality Control department ensures all products undergo a comprehensive two-stage testing process, guaranteeing 100% quality assurance before shipment.
Q7: Do you deliver the goods on time?
A7: Yes, indeed! With over 10 production lines and a well-stocked warehouse, we are committed to punctual deliveries, ensuring your orders arrive exactly when you need them.