Q1: Can I get some samples and what's the Minimum Order Quantity (MOQ)?
A1: Certainly! We welcome sample orders, with a modest MOQ requirement of 20-30 pieces.
Q2: Are the products waterproof and moisture-resistant?
A2: Absolutely! All our models are crafted with robust waterproof materials and undergo rigorous high-temperature testing, ensuring utmost safety and security for you and your clientele.
Q3: Is it possible to use my own LOGO on the product or packaging?
A3: Yes, indeed! We offer bespoke design services to customize logos for both your product and carton, tailored precisely to your specifications.
Q4: What is the warranty period you offer?
A4: We proudly stand by our products with a comprehensive 1-2 year warranty and offer perpetual replacement parts support.
Q5: What are your terms of delivery?
A5: Our delivery terms are simple: a 30% deposit followed by the remaining 70% balance payment before dispatch. We accommodate various payment methods such as T/T, Western Union, PayPal, and Credit Card.
Q6: Are goods tested prior to delivery?
A6: Yes, undoubtedly! Our dedicated Quality Control team conducts thorough testing, performing a double-check to ensure all goods meet our high standards before delivery.
Q7: Can you guarantee timely delivery of the goods?
A7: Certainly! With over 10 production lines at our disposal and a well-stocked warehouse, we are committed to ensuring timely and efficient deliveries for our valued clients.