Q1: Can I get some samples and what's the Minimum Order Quantity (MOQ)?
A1: Absolutely, sample orders are warmly welcomed, with a flexible MOQ set between 20-30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, every model is crafted using waterproof materials and rigorously tested under high temperatures to ensure utmost safety and security for you and your customers.
Q3: Can I customize the product with my own logo or on the carton?
A3: Certainly, we offer bespoke logo design and customization services to align with your personal requirements.
Q4: What is the Warranty policy?
A4: We endorse confidence in our products with a generous warranty period ranging from 1-2 years, alongside a lifetime guarantee for part replacement.
Q5: What are your terms of delivery?
A5: Our delivery terms are straightforward: a 30% deposit is required upfront, followed by a 70% balance payment prior to dispatch. We accept a variety of payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you conduct product testing prior to delivery?
A6: Yes, our dedicated Quality Control (QC) department ensures comprehensive testing, conducting thorough inspections twice to maintain impeccable standards before delivery.
Q7: Is timely delivery guaranteed?
A7: Absolutely, with over 10 efficient production lines and a well-stocked warehouse, we are committed to delivering promptly, meeting your schedule with reliability and precision.