Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! Sample orders are warmly welcomed, and the minimum order quantity ranges between 20-30 pieces, ensuring flexibility for your unique requirements.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, each of our models is constructed with premium waterproof materials and undergoes rigorous high-temperature testing, providing you and your clientele with unmatched safety and security.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly! We offer bespoke design and logo customization services to meet your specific branding needs, ensuring your products stand out distinctively.
Q4: What is the Warranty?
A4: We proudly extend a warranty period ranging from 1-2 years and are committed to providing permanent replacement parts, ensuring your peace of mind.
Q5: What are your terms of delivery?
A5: Our delivery terms require a 30% deposit with the remaining 70% balance payable before delivery. We accommodate various payment methods including T/T, Western Union, PayPal, and Credit Card for your convenience.
Q6: Do you test the goods before delivery?
A6: Absolutely, our professional Quality Control department conducts a comprehensive 100% test, performed twice, to guarantee the impeccable quality of our products prior to dispatch.
Q7: Do you deliver the goods in time?
A7: Yes, with over 10 dynamic production lines and a consistently stocked warehouse, we are dedicated to ensuring timely delivery for all orders, meeting your expectations promptly.