Q1: Can I get some samples, and what is the Minimum Order Quantity (MOQ)?
A1: Certainly! We welcome sample orders, and the MOQ is set at 20-30 pieces.
Q2: Are the products equipped with waterproof and moisture-proof features?
A2: Absolutely, each of our models is crafted with waterproof materials and subjected to high-temperature testing to ensure utmost safety and security for you and your clients.
Q3: Is it possible to use my own LOGO on the product or carton?
A3: Yes, we offer personalized logo design and customization to align with your specific requirements.
Q4: What warranty do you offer?
A4: We are pleased to provide a warranty period of 1-2 years, with a commitment to permanent parts replacement service.
Q5: What are your delivery terms?
A5: Our delivery terms include a 30% deposit, followed by a 70% balance payment before shipment. We accept T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you conduct tests on the goods prior to delivery?
A6: Yes, indeed! Our professional Quality Control (QC) department ensures that each product undergoes rigorous testing twice to guarantee excellence before delivery.
Q7: Do you ensure timely delivery of goods?
A7: Yes, with over 10 production lines at our disposal, we assure timely production and maintain a well-stocked warehouse to fulfill your orders on time.