Q1: Can I request samples and what is your Minimum Order Quantity (MOQ)?
A1: Certainly! We welcome sample orders, and our MOQ is between 20-30 pieces.
Q2: Are your products designed to be waterproof and moisture-proof?
A2: Absolutely, all our models incorporate waterproof materials and undergo rigorous high-temperature testing, ensuring maximum safety and security for you and your clientele.
Q3: Is it possible to customize my own LOGO on the products or packaging?
A3: Yes indeed, we offer bespoke design services to tailor and print your logo to meet your specific branding needs.
Q4: What warranty coverage do you offer?
A4: We provide a comprehensive warranty period lasting 1-2 years, with continual parts replacement support.
Q5: Can you detail your delivery terms?
A5: Our terms include a 30% deposit, followed by a 70% balance payment prior to delivery. We accept various payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you conduct quality checks before dispatching goods?
A6: Yes, indeed. Our dedicated Quality Control department ensures that every product undergoes thorough testing twice before it is dispatched.
Q7: Are you committed to timely delivery of goods?
A7: Absolutely, our robust infrastructure includes over 10 production lines and a well-stocked warehouse, guaranteeing prompt delivery to meet your needs.