Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! We welcome sample orders with open arms. The minimum order quantity ranges between 20-30 pieces.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted using superior waterproof materials and are subjected to rigorous high temperature testing to ensure the utmost safety and security for you and your clients.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly! We offer bespoke design services to customize the logo on both the product and carton as per your specific requirements.
Q4: What is the Warranty?
A4: We proudly offer a warranty period of 1-2 years and are committed to providing lifelong replacement parts to ensure your continued satisfaction.
Q5: What are your terms of delivery?
A5: To initiate delivery, a 30% deposit is required, followed by the payment of the remaining 70% prior to shipment. We accommodate various payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you test the goods before delivery?
A6: Yes, rest assured. Our dedicated Quality Control department performs thorough testing twice to guarantee that each product meets our high standards before it leaves our facility.
Q7: Do you deliver the goods in time?
A7: Absolutely, with more than 10 production lines at our disposal, we ensure timely delivery. Our well-stocked warehouse further supports this commitment by maintaining a consistent inventory to meet your deadlines.