Q1: Can I get some samples and what's the MOQ?
A1: Absolutely! We welcome sample orders with a minimum order quantity of just 20-30 pieces, allowing you to experience our product firsthand.
Q2: Are the products waterproof and moisture-proof?
A2: Yes, indeed! All our models are crafted using waterproof materials and undergo rigorous high-temperature testing to ensure unparalleled safety and security for you and your guests.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly! We offer customized logo design services tailored to your specifications, ensuring your brand stands out on both the product and packaging.
Q4: What is the Warranty?
A4: We proudly offer a generous warranty period of 1-2 years and provide lifelong replacement of parts, ensuring lasting satisfaction with your purchase.
Q5: What are your terms of delivery?
A5: Our delivery terms are transparent and customer-friendly: a 30% deposit secures your order, with the remaining 70% due before delivery. We accept T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you test the goods before delivery?
A6: Yes, without exception! Our professional Quality Control department conducts thorough double testing on 100% of our products prior to shipment, ensuring impeccable quality upon arrival.
Q7: Do you deliver the goods on time?
A7: Yes, we guarantee timely delivery! With over 10 production lines and a well-stocked warehouse, we are poised to fulfill your orders promptly and efficiently every time.