Q1: Can I get some samples and what's the MOQ?
A1: Absolutely, sample orders are welcomed! The minimum order quantity (MOQ) ranges from 20 to 30 pieces, tailored to suit your needs.
Q2: Are the products waterproof and moisture-proof?
A2: Indeed, all our models are crafted with premium waterproof materials and undergo rigorous high-temperature testing, ensuring maximum safety and durability for both you and your customers.
Q3: Could I use my own LOGO on the product or carton?
A3: Certainly! We offer custom design services to personalize your products with your logo, meeting your specific branding requirements.
Q4: What is the Warranty?
A4: We offer a substantial warranty period of 1-2 years and guarantee continuous replacement of parts, ensuring long-lasting satisfaction.
Q5: What are your terms of delivery?
A5: Our delivery terms require a 30% deposit with the balance of 70% payable before dispatch. We accept versatile payment methods including T/T, Western Union, PayPal, and Credit Card.
Q6: Do you test the goods before delivery?
A6: Yes, our dedicated Quality Control (QC) department conducts thorough testing twice to ensure each product meets the highest standards before it reaches you.
Q7: Do you deliver the goods on time?
A7: Absolutely, we are committed to timely deliveries. With over 10 production lines and a well-stocked warehouse, we ensure your orders are processed and delivered punctually.