Q1: Can I get some samples and what's the MOQ?
A1: Certainly! We warmly welcome sample orders. The minimum order quantity (MOQ) is conveniently set at 20-30 pieces, making it easy for you to try our product.
Q2: Are the products waterproof and moisture-proof?
A2: Absolutely! Our models are crafted with top-notch waterproof materials and undergo rigorous high-temperature testing, ensuring unrivaled safety and security for you and your customers.
Q3: Could I use my own LOGO on the product or carton?
A3: Yes, indeed! We offer bespoke design services to customize and incorporate your logo as per your unique specifications, enhancing your brand identity.
Q4: What is the Warranty?
A4: We proudly offer a robust warranty period ranging from 1 to 2 years, along with a lifelong commitment to providing replacement parts, ensuring your peace of mind.
Q5: What are your terms of delivery?
A5: Our delivery terms are flexible and customer-friendly: a 30% deposit followed by a 70% balance payment prior to shipment. We accommodate various payment methods including T/T, Western Union, PayPal, Credit Card, and more.
Q6: Do you test the goods before delivery?
A6: Indeed, we conduct comprehensive quality control checks. Our professional QC department ensures each product is meticulously tested twice, so you receive only the best.
Q7: Do you deliver the goods on time?
A7: Yes, we are committed to timely delivery, facilitated by our over 10 efficient production lines and ample stock in our warehouse, ensuring your orders are dispatched promptly.