Q1: Can I acquire samples, and what is the Minimum Order Quantity (MOQ)?
A1: Absolutely! Sample orders are welcome, with an MOQ ranging from 20 to 30 pieces.
Q2: Are the products designed to be waterproof and moisture-proof?
A2: Indeed, our entire range features waterproof materials and undergoes rigorous high-temperature testing, ensuring unparalleled safety and security for you and your clients.
Q3: Is it possible to use my own LOGO on the product or packaging?
A3: Certainly, we offer bespoke design and customization services to incorporate your logo according to your specific requirements.
Q4: What kind of warranty do you offer?
A4: We provide a warranty period of 1 to 2 years, along with a commitment to permanently replace parts as needed.
Q5: Could you explain your terms of delivery?
A5: We require a 30% deposit followed by a 70% balance payment prior to delivery. Our flexible payment options include T/T, Western Union, PayPal, Credit Card, and more.
Q6: Is there a quality assurance process before delivery?
A6: Yes, our dedicated Quality Control (QC) department rigorously conducts 100% testing twice before dispatch to ensure flawless delivery.
Q7: Is timely delivery assured for your products?
A7: Yes, with over 10 production lines and a well-stocked warehouse, we guarantee punctual delivery of your orders.
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